Proven leader with extensive experience building service, support, and sales organizations to take companies from the pre-revenue stage to hundreds of millions of dollars in revenue. Exceeded all performance goals in roles directing customer success, pre-sales, professional services, education, and support at both mature companies and startups, including Bromium, BMC Software, InterVision, XenSource, Marimba, and Tivoli.
A creative and hands-on leader with the experience and skills to grow revenue, increase profitability, acquire customers, and deliver world-class customer experiences.
Core competencies developed across 25+ years leading customer-facing organizations.
Previous Positions Held
I have had the privilege to work with some remarkable people. Here are a few things they have shared about our time together.
A few books that have shaped how I think about leadership, service, and life.